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FlySociable support - Last updated: June 20, 2026

For help with your account, login, Google sign-in, live flights, privacy, account deletion, reporting, moderation, or safety concerns, contact us by email.

Email support

[email protected]

What we can help with

Account and loginEmail login, verification, profile access, account recovery, and Google sign-in issues.
Live FlightsFlight tracking, GPS permission, background tracking, route, speed, altitude, replay, and PFD-style display questions.
Privacy and deletionPrivacy questions, data access, correction, objection, restriction, portability, consent withdrawal, and account or data deletion requests.
Safety and moderationReporting abuse, impersonation, illegal content, unsafe content, harassment, or suspicious activity.

Account deletion requests

To request account and associated data deletion, use flysociable.com/account-deletion or email support from the email address linked to your FlySociable account and include your username if available. Do not send your password.

Expected deletion handling

After we verify that you control the account, we aim to begin processing without undue delay and normally complete deletion or anonymisation of eligible account data within 90 days. Some records may be retained where required or permitted for legal, safety, fraud prevention, security, dispute, or service integrity reasons.

Safety and abuse reports

For abuse, impersonation, illegal content, or urgent moderation issues, include links, screenshots, usernames, and a short explanation.

For child safety reports and our standards against child sexual abuse and exploitation, see flysociable.com/child-safety-standards.

What to include

  • Your FlySociable username and the email linked to your account.
  • The device type, app version, and approximate time the issue happened.
  • For Google sign-in issues, the sign-in method and any visible error message.
  • For live flight issues, whether tracking was active, whether background location was allowed, and what route/replay behavior looked wrong.
  • For abuse or impersonation reports, include profile names, post/comment links, screenshots, and why the content is unsafe or abusive.
If a situation involves immediate danger, contact local emergency or aviation authorities first. FlySociable support is not an emergency response service.